Returns & Exchanges
We want you to love your Fresh Patch style, so we offer a hassle-free 30-day return policy for all unworn and unwashed items with original tags attached. Simply initiate your request through our online portal to receive a prepaid shipping label or choose an instant exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Print & Pack
Download your prepaid shipping label and place your items in their original packaging, ensuring all fashion tags remain intact.
- 3.Ship It Back
Drop off your package at any authorized carrier location provided on your label within 7 days of starting the request.
- 4.Receive Your Refund
Once our warehouse inspects the items, your refund will be processed back to your original payment method within 5-10 business days.